Privacy Policy

Effective Date: July 1, 2023

Atteberry Nutrition & Wellness respects your privacy and is committed to protecting the personal and health information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit atteberrynutritionandwellness.com, communicate with us, schedule or receive nutrition services, make a payment, complete an intake or health questionnaire, use our electronic health record (EHR) platform, or otherwise interact with our business.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information

Name
Mailing address
Email address
Telephone number
Date of birth
Emergency contact information
Other information you provide when contacting or working with us

Health and Nutrition Information

Because we provide professional nutrition services, we may collect information relevant to your care, including:

Medical and health history
Current health conditions
Medications and supplements
Allergies and food sensitivities
Dietary and eating habits
Food preferences
Height, weight, and other measurements
Laboratory or other health information you voluntarily provide
Exercise and activity information
Goals related to nutrition, wellness, or health
Information about your symptoms or health concerns
Information provided by another health-care professional with your permission
Other information reasonably necessary to provide nutrition services

Payment Information

We may collect information necessary to process payments for our services. Payments may be made by credit or debit card or through PayPal.

Payment card information may be processed directly by our third-party payment providers. We generally do not receive or store your complete payment card number.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, depending on the website technology and services we use. This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

We may use cookies and similar technologies to operate, secure, analyze, and improve our website.

2. Electronic Health Records — Healthie

Atteberry Nutrition & Wellness maintains an account with Healthie, an electronic health record (EHR) and client management platform designed for health and wellness professionals.

Clients may choose to use Healthie for services such as:

Completing nutrition and health intake forms
Maintaining health and nutrition records
Communicating securely with Atteberry Nutrition & Wellness
Scheduling appointments
Accessing nutrition-related documents and information
Sharing information relevant to nutrition care
Other features made available through the Healthie platform

Use of Healthie is available to clients who would like to use the platform as part of their care. We can provide information about how to access and use Healthie upon request.

Information entered into or maintained within Healthie may include personal and health-related information. Healthie processes information according to its own privacy and security practices and applicable agreements with Atteberry Nutrition & Wellness.

Clients who choose to use Healthie should review Healthie's privacy practices and terms before using the platform.

3. How We Use Your Information

We may use information we collect to:

Provide nutrition counseling and wellness services
Evaluate your nutrition and health-related needs
Develop individualized nutrition recommendations
Communicate with you about appointments and services
Respond to questions and requests
Process payments
Maintain business and client records, including records maintained through Healthie
Coordinate care with other health-care professionals when authorized or otherwise permitted by law
Improve our services and website
Maintain the security of our systems
Comply with applicable legal, regulatory, and professional requirements
Prevent fraud, misuse, or unauthorized activity
Send service-related communications
Send newsletters or other promotional communications when permitted and when you have not opted out

We will not use your health information for purposes unrelated to providing or administering our services except as permitted or required by law or with your authorization when required.

4. Health Information and HIPAA

Atteberry Nutrition & Wellness takes the privacy and security of health information seriously.

Whether HIPAA applies to a particular service or transaction depends on the circumstances of the practice and the electronic transactions it conducts. HIPAA does not automatically apply to every nutrition professional or nutrition business solely because health information is collected.

If and to the extent Atteberry Nutrition & Wellness is subject to HIPAA for particular activities, we will comply with applicable HIPAA requirements, including applicable privacy, security, and breach-notification requirements.

Where HIPAA does not apply, we will nevertheless take reasonable steps to protect the confidentiality and security of personal and health-related information and will handle such information in accordance with applicable federal and state law and our representations in this Privacy Policy.

We do not sell your personal health information.

5. When We May Share Information

We may disclose information when reasonably necessary to operate our business and provide services, including to:

Service providers who help us operate our business
Healthie and other EHR, client-management, or health-care technology providers
Scheduling and appointment-management providers
Electronic health-record or client-management providers
Payment processors, including credit-card processors and PayPal
Website hosting and technology providers
Email or communication service providers
Professional advisers such as accountants, attorneys, or insurers
Health-care professionals involved in your care, when authorized or otherwise permitted by law
Government agencies or law enforcement when required or permitted by law

We require appropriate service providers to use information only for legitimate business purposes and to maintain appropriate safeguards where applicable.

We do not sell personal information or health information to third parties.

6. Communications

We may communicate with you by email, telephone, text message, Healthie, or other communication methods that you provide or authorize.

Healthie may provide a more secure method for communicating about health and nutrition information than ordinary email or text messaging.

Please understand that ordinary email and text messaging may not provide the same level of security as a dedicated secure health-information system. We will use reasonable precautions when communicating sensitive information electronically.

You may request that we use a particular communication method when reasonably possible.

7. Payment Information

Payments may be processed through third-party payment providers, including credit/debit card processors and PayPal.

When you make a payment, your payment information may be transmitted directly to the applicable payment processor. Those companies have their own privacy policies and terms governing their collection and use of information.

Atteberry Nutrition & Wellness does not intentionally retain complete credit or debit card numbers.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to remember preferences, understand website traffic, maintain website functionality, and improve the user experience.

We may use third-party analytics or website services to understand how visitors use our website.

We do not currently use social-media tracking pixels or social-media plugins for advertising purposes.

Because the specific technologies used by our website may change, the types of cookies and similar technologies used may also change.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functionality.

9. Children's Privacy

We provide nutrition services to clients of different ages, including minors.

Our website is not intended to independently solicit or collect personal information from children under 13 without appropriate parental or guardian involvement and consent where required by law.

When nutrition services are provided to a minor, we may collect information from the minor's parent or legal guardian and, as appropriate, from the minor in connection with providing those services.

Parents or legal guardians may contact us regarding information we maintain about their minor child, subject to applicable law and professional confidentiality requirements.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.

If we become aware of a security incident involving your information, we will respond in accordance with applicable federal and state law.

11. Data Retention

We retain personal and health-related information for as long as reasonably necessary to provide services, maintain appropriate business and professional records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used or disclosed
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Exercise other rights provided by applicable law

Certain information may be exempt from deletion or other requests when we are legally or professionally required to retain it.

If HIPAA applies to your information, you may have additional rights under HIPAA, including rights concerning access to and certain uses and disclosures of protected health information.

To exercise a privacy right or ask a question about your information, contact us using the information below.

13. Marketing Communications

We may occasionally send newsletters, educational information, announcements, or other communications about our services.

You may opt out of promotional email communications by using the unsubscribe mechanism included in the communication or by contacting us directly.

Opting out of promotional communications will not prevent us from sending necessary service-related communications.

We will not use or disclose health information for marketing purposes in a manner prohibited by applicable law. Where HIPAA applies, certain marketing uses or disclosures of protected health information require authorization.

14. Third-Party Websites and Services

Our website and services may use or contain links to websites or services operated by third parties, including Healthie and payment providers such as PayPal.

Third-party services may collect and process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, want to request access to or correction of your information, or have concerns about how your information is handled, please contact:

Allison Atteberry, RD
Atteberry Nutrition & Wellness
Alaska, USA
Email: allison@atteberrynutritionandwellness.com

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.

17. Important Notice

This Privacy Policy describes general privacy practices and is intended for use with the Atteberry Nutrition & Wellness website and services. It is not a substitute for a legally required HIPAA Notice of Privacy Practices if Atteberry Nutrition & Wellness is a HIPAA-covered entity.

Where applicable, a separate HIPAA Notice of Privacy Practices and other required notices will be provided.